PRIVACY POLICY

Last Updated: September 3, 2026

Mavé Boutique (“Mavé Boutique,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, sign up for marketing communications, communicate with us, or otherwise interact with Mavé Boutique.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Mobile phone number
• Billing and shipping addresses
• Order and purchase information
• Account information
• Marketing preferences and consent
• Customer service communications
• Payment and transaction information

We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, website activity, referring pages, and information collected through cookies and similar technologies.

Payment information may be processed by Shopify, payment processors, or other service providers. Mavé Boutique does not necessarily directly store your complete payment card information.

2. How We Use Your Information

We may use your personal information to:

• Process, fulfill, and deliver orders
• Process payments, returns, refunds, and exchanges
• Communicate with you about your purchases
• Provide customer service
• Maintain and improve our website
• Personalize your shopping experience
• Detect and prevent fraud or misuse
• Comply with legal obligations
• Send marketing communications when you have consented or when otherwise permitted by law
• Provide email, SMS, MMS, and RCS communications
• Measure and improve our marketing efforts

3. Email Marketing

If you subscribe to Mavé Boutique's email marketing, we may send you emails about new arrivals, sales, promotions, events, special offers, restocks, and other Mavé Boutique news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

4. SMS, MMS & RCS Messaging Privacy

If you opt in to Mavé Boutique's mobile messaging program, we may collect your mobile phone number, consent information, messaging preferences, and information related to your interactions with our messages.

We may use this information to send SMS, MMS, and/or RCS communications, including promotional offers, sale announcements, new arrivals, event information, cart reminders, back-in-stock notifications, order updates, and other marketing or informational communications.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Mavé Boutique.

Mavé Boutique will not share, sell, rent, or disclose your SMS, MMS, or RCS opt-in information or consent with third parties for their own marketing purposes or for purposes unrelated to providing the messaging services you have requested.

We may share information related to our mobile messaging program with service providers that assist us in operating and delivering those communications, including messaging platforms, telecommunications carriers, technology providers, and vendors necessary to deliver messages.

These service providers may only receive information as reasonably necessary to provide services on our behalf.

You may opt out of marketing text messages at any time by replying STOP or using another unsubscribe method provided in the message.

For assistance, reply HELP or contact us at hello@shopmaveboutique.com.

Message and data rates may apply. Message frequency varies.

5. Abandoned Cart Messaging

Our website may use cookies and similar technologies to remember items you place in your shopping cart, including when you leave our website without completing a purchase.

If you have opted in to receive mobile marketing communications from Mavé Boutique, we may use this information to determine when to send cart reminder messages.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website and understand how customers interact with Mavé Boutique.

These technologies may be used to:

• Remember your preferences
• Maintain your shopping cart
• Analyze website traffic and performance
• Improve our website
• Measure marketing effectiveness
• Personalize your shopping experience
• Provide advertising where permitted

Your browser may allow you to control or disable certain cookies. Some website features may not function properly if cookies are disabled.

7. How We Share Personal Information

We may share personal information with trusted service providers when reasonably necessary to operate Mavé Boutique and provide services to you.

These service providers may include:

• Shopify and ecommerce providers
• Payment processors
• Shipping and fulfillment providers
• Email and mobile messaging providers
• Marketing and advertising providers
• Website analytics providers
• Fraud prevention and security providers
• Other technology and business service providers

We may also disclose information when required by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect Mavé Boutique, our customers, or others.

SMS, MMS, and RCS opt-in information and consent will not be shared with third parties for their own marketing purposes or for purposes unrelated to providing the applicable messaging service.

8. Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information in connection with your use of our online store, including information related to checkout, payments, purchases, website activity, and security.

Shopify's processing of personal information is also subject to its applicable privacy practices.

9. Klaviyo and Marketing Services

Mavé Boutique may use Klaviyo and other service providers to manage email, SMS, MMS, RCS, and other customer communications.

These providers may process certain personal information on our behalf to provide communications, maintain consent records, personalize messages, analyze campaign performance, and provide related services.

Your mobile messaging consent will not be provided to third parties for their independent marketing purposes.

10. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information under applicable law.

These rights may include the ability to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how we use or disclose your personal information
• Withdrawal of certain consent
• Opt-out from certain marketing communications

To make a privacy request, contact us at hello@shopmaveboutique.com.

We may need to verify your identity before completing certain requests.

11. Marketing Choices

You may unsubscribe from Mavé Boutique's email marketing at any time by using the unsubscribe link included in our marketing emails.

You may unsubscribe from marketing text messages by replying STOP or following the opt-out instructions included in the message.

You may continue to receive non-marketing communications when necessary to complete transactions or provide services you have requested, such as order confirmations and shipping notifications.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure is completely secure. Therefore, we cannot guarantee the absolute security of your information.

13. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

14. Children's Privacy

Mavé Boutique's website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

15. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Mavé Boutique is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, legal requirements, or privacy practices.

When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Mavé Boutique
New Smyrna Beach, Florida
Email: hello@shopmaveboutique.com
Website: shopmaveboutique.com